Support Portal

The Rencore Support Portal provides customers with a central location to create, manage, and track support requests related to Rencore products and services.

To create a support portal account so that you can access the support portal, navigate to the following address:

If you have forgotten your password to your Rencore Support Portal Account, or if you have sent an email to support but have not yet signed in, you will need to reset your password.

To create a support conversation, when you need to reach out to our support team.

To add information to a support ticket you've already submitted, you will need to reply either from the customer portal or from the ticket notification email:

By default, you are only able to view the Support Conversations that you create. Our support team can allow specific users from your company to see any support conversations created by anyone from your company (providing the registered Support Account email is in the…