ServiceNow AI Guardrail

AI agent guardrail configurations for content safety and security

Part of the ServiceNow inventory.

Scan settings

Default scanning interval	Allowed scanning intervals	Data removal during incremental scan
Daily	Daily, Weekly, Bi-Weekly, Monthly, Never, Initial	Yes

Properties

Property	Type	Description	Automation placeholder
Agent	ServiceNow AI Agent	AI agent this guardrail is configured for.	{{ServiceNowAIGuardrail.Agent}}
Key	String	Internal.	{{ServiceNowAIGuardrail.ApiKeyEncrypted}}
Created On	DateTime	Date when the configuration was created.	{{ServiceNowAIGuardrail.CreatedOn}}
Initially Scanned	DateTime	Shows when this object was initially found in a scan.	{{ServiceNowAIGuardrail.CreatedTime}}
Display Name	String		{{ServiceNowAIGuardrail.DisplayName}}
Prompt Injection Protection	String	Whether prompt injection protection is enabled. Allowed values: disabled, enabled, log_only.	{{ServiceNowAIGuardrail.GuardrailInjection}}
Offensive Content Protection	String	Whether offensive content detection is enabled. Allowed values: disabled, enabled, log_only.	{{ServiceNowAIGuardrail.GuardrailOffensive}}
PII Protection	String	Whether PII/PHI anonymization is enabled. Allowed values: disabled, enabled, log_only.	{{ServiceNowAIGuardrail.GuardrailPii}}
Sensitive Topic Detection	String	Whether sensitive topic detection is enabled. Allowed values: disabled, enabled, log_only.	{{ServiceNowAIGuardrail.GuardrailSensitive}}
ID	String	Unique identifier of the guardrail configuration.	{{ServiceNowAIGuardrail.Id}}
Instance	ServiceNow Instance	ServiceNow instance this guardrail belongs to.	{{ServiceNowAIGuardrail.Instance}}
Instance URL	String	Internal.	{{ServiceNowAIGuardrail.InstanceUrl}}
Active	Boolean	Whether the guardrail configuration is active.	{{ServiceNowAIGuardrail.IsActive}}
Last scan update	DateTime	Shows when this object was last updated in a scan. If an object is found during a scan but no property has been changed this date will not change.	{{ServiceNowAIGuardrail.LastModifiedTime}}
Proficiency Level	String	Proficiency level of the agent configuration.	{{ServiceNowAIGuardrail.ProficiencyLevel}}
Risk Score	Int32	Stores risk score	{{ServiceNowAIGuardrail.RiskScore}}
Risk Score Update	DateTime	Stores risk score update	{{ServiceNowAIGuardrail.RiskScoreLastUpdate}}
Risk Score Value	String	Stores risk score value like Low_Low	{{ServiceNowAIGuardrail.RiskScoreValue}}
Updated On	DateTime	Date when the configuration was last updated.	{{ServiceNowAIGuardrail.UpdatedOn}}

Relations

Relation	Service	Description
ServiceNow AI Agent	ServiceNow	AI agents registered in ServiceNow AI Control Tower
ServiceNow Instance	ServiceNow	ServiceNow instances that are configured to be scanned

Segments

Segment	Description
Active ServiceNow AI Guardrails	Shows guardrail configurations that are currently active
Inactive ServiceNow AI Guardrails	Shows guardrail configurations that have been deactivated

Actions

This object does currently not have any actions.

Policies that check this object

Policy	Severity	Description
ServiceNow AI guardrails with all protections in log-only mode	Medium	Detects active guardrails where all four protection categories are set to log-only rather than enabled
ServiceNow AI guardrails that are inactive	Medium	Detects guardrail configurations that have been deactivated
ServiceNow AI guardrails with prompt injection protection disabled	High	Detects active guardrail configurations where prompt injection protection is disabled
ServiceNow AI guardrails without PII protection enabled	High	Detects active guardrail configurations where PII protection is disabled or in log-only mode