ServiceNow AI Skill

Virtual Agent skills in ServiceNow

Part of the ServiceNow inventory.

Scan settings

Default scanning interval	Allowed scanning intervals	Data removal during incremental scan
Daily	Daily, Weekly, Bi-Weekly, Monthly, Never, Initial	Yes

Properties

Property	Type	Description	Automation placeholder
Key	String	Internal.	{{ServiceNowAISkill.ApiKeyEncrypted}}
Created On	DateTime	Date when the skill was created.	{{ServiceNowAISkill.CreatedOn}}
Initially Scanned	DateTime	Shows when this object was initially found in a scan.	{{ServiceNowAISkill.CreatedTime}}
Data Access Scope	String	Data access scope of the skill.	{{ServiceNowAISkill.DataAccessScope}}
Description	String	Description of the skill.	{{ServiceNowAISkill.Description}}
Display Name	String		{{ServiceNowAISkill.DisplayName}}
ID	String	Unique identifier of the skill.	{{ServiceNowAISkill.Id}}
Instance	ServiceNow Instance	ServiceNow instance this skill belongs to.	{{ServiceNowAISkill.Instance}}
Instance URL	String	Internal.	{{ServiceNowAISkill.InstanceUrl}}
Last scan update	DateTime	Shows when this object was last updated in a scan. If an object is found during a scan but no property has been changed this date will not change.	{{ServiceNowAISkill.LastModifiedTime}}
Name	String	Name of the skill.	{{ServiceNowAISkill.Name}}
Risk Score	Int32	Stores risk score	{{ServiceNowAISkill.RiskScore}}
Risk Score Update	DateTime	Stores risk score update	{{ServiceNowAISkill.RiskScoreLastUpdate}}
Risk Score Value	String	Stores risk score value like Low_Low	{{ServiceNowAISkill.RiskScoreValue}}
State	String	Current state of the skill. Allowed values: draft, inactive, published.	{{ServiceNowAISkill.State}}
Topic	String	Topic this skill belongs to.	{{ServiceNowAISkill.Topic}}

Relations

Relation	Service	Description
ServiceNow Instance	ServiceNow	ServiceNow instances that are configured to be scanned

Segments

Segment	Description
Draft ServiceNow AI Skills	Shows AI skills that are currently in draft state
Published ServiceNow AI Skills	Shows AI skills that are currently published

Actions

This object does currently not have any actions.

Policies that check this object

Policy	Severity	Description
ServiceNow AI skills with unrestricted data access	Medium	Detects published Virtual Agent skills that have no data access scope defined
ServiceNow AI skill is published and reachable	Medium	Published Virtual Agent skills are live and exercised against real user input, raising the likelihood of exploitation
Stale draft ServiceNow AI skills (30+ days)	Low	Detects AI skills that have been in draft state for over 30 days