Reference

ServiceNow AI Usage Log

GenAI usage events tracking token consumption and costs

Part of the ServiceNow inventory.

Scan settings

Default scanning intervalAllowed scanning intervalsData removal during incremental scan
DailyDaily, Weekly, Bi-Weekly, Monthly, Never, InitialYes

Properties

Property Type Description Automation placeholder
Key String Internal. {{ServiceNowAIUsageLog.ApiKeyEncrypted}}
Created On DateTime Date when the usage event occurred. {{ServiceNowAIUsageLog.CreatedOn}}
Initially Scanned DateTime Shows when this object was initially found in a scan. {{ServiceNowAIUsageLog.CreatedTime}}
Currency String Currency of the estimated cost (ISO 4217). {{ServiceNowAIUsageLog.Currency}}
Display Name String {{ServiceNowAIUsageLog.DisplayName}}
Estimated Cost Double Estimated cost of this request, derived from the model's per-token rate applied to the input and output token counts. {{ServiceNowAIUsageLog.EstimatedCost}}
ID String Unique identifier of the usage log entry. {{ServiceNowAIUsageLog.Id}}
Instance ServiceNow Instance ServiceNow instance this log belongs to. {{ServiceNowAIUsageLog.Instance}}
Instance URL String Internal. {{ServiceNowAIUsageLog.InstanceUrl}}
Last scan update DateTime Shows when this object was last updated in a scan. If an object is found during a scan but no property has been changed this date will not change. {{ServiceNowAIUsageLog.LastModifiedTime}}
Model ServiceNow AI Model AI model used in this request. {{ServiceNowAIUsageLog.Model}}
Risk Score Int32 Stores risk score {{ServiceNowAIUsageLog.RiskScore}}
Risk Score Update DateTime Stores risk score update {{ServiceNowAIUsageLog.RiskScoreLastUpdate}}
Risk Score Value String Stores risk score value like Low_Low {{ServiceNowAIUsageLog.RiskScoreValue}}
Status String Status of the AI request. Allowed values: failure, success, timeout. {{ServiceNowAIUsageLog.Status}}
Tokens In Int32 Number of input tokens consumed. {{ServiceNowAIUsageLog.TokensIn}}
Tokens Out Int32 Number of output tokens generated. {{ServiceNowAIUsageLog.TokensOut}}

Relations

Relation Service Description
ServiceNow AI Model ServiceNow AI models configured in ServiceNow
ServiceNow Instance ServiceNow ServiceNow instances that are configured to be scanned

Segments

Segment Description
Failed ServiceNow AI Usage Logs Shows AI usage log entries with failure or timeout status

Actions

This object does currently not have any actions.

Policy Severity Description
ServiceNow AI usage log entries with failures Medium Detects AI usage log entries with failure or timeout status
ServiceNow AI usage with wasted spend on failed requests Low Detects AI usage events that consumed input tokens but failed or timed out, incurring cost with no result

Last updated: 7/19/2026