Reference

ServiceNow User Group

User groups in ServiceNow

Part of the ServiceNow inventory.

Scan settings

Default scanning intervalAllowed scanning intervalsData removal during incremental scan
DailyDaily, Weekly, Bi-Weekly, Monthly, Never, InitialYes

Properties

Property Type Description Automation placeholder
Key String Internal. {{ServiceNowUserGroup.ApiKeyEncrypted}}
Initially Scanned DateTime Shows when this object was initially found in a scan. {{ServiceNowUserGroup.CreatedTime}}
Description String Description of the group. {{ServiceNowUserGroup.Description}}
Display Name String {{ServiceNowUserGroup.DisplayName}}
Type String Type of the group. {{ServiceNowUserGroup.GroupType}}
ID String Unique identifier of the group. {{ServiceNowUserGroup.Id}}
Instance ServiceNow Instance ServiceNow instance this group belongs to. {{ServiceNowUserGroup.Instance}}
Instance URL String Internal. {{ServiceNowUserGroup.InstanceUrl}}
Active Boolean Whether the group is active. {{ServiceNowUserGroup.IsActive}}
Last scan update DateTime Shows when this object was last updated in a scan. If an object is found during a scan but no property has been changed this date will not change. {{ServiceNowUserGroup.LastModifiedTime}}
Manager ServiceNow User Manager of the group. {{ServiceNowUserGroup.Manager}}
Name String Name of the group. {{ServiceNowUserGroup.Name}}
Risk Score Int32 Stores risk score {{ServiceNowUserGroup.RiskScore}}
Risk Score Update DateTime Stores risk score update {{ServiceNowUserGroup.RiskScoreLastUpdate}}
Risk Score Value String Stores risk score value like Low_Low {{ServiceNowUserGroup.RiskScoreValue}}

Relations

Relation Service Description
ServiceNow Instance ServiceNow ServiceNow instances that are configured to be scanned
ServiceNow User ServiceNow Users with access to the ServiceNow instance

Segments

This object does currently not have any segments.

Actions

This object does currently not have any actions.

Policy Severity Description
ServiceNow groups without a manager Medium Detects active user groups that do not have a manager assigned

Last updated: 7/19/2026