Reference

ServiceNow AI Trigger

Trigger configurations for AI agent activation

Part of the ServiceNow inventory.

Scan settings

Default scanning intervalAllowed scanning intervalsData removal during incremental scan
DailyDaily, Weekly, Bi-Weekly, Monthly, Never, InitialYes

Properties

Property Type Description Automation placeholder
Key String Internal. {{ServiceNowAITrigger.ApiKeyEncrypted}}
Channel String Channel through which the trigger activates. {{ServiceNowAITrigger.Channel}}
Created On DateTime Date when the trigger was created. {{ServiceNowAITrigger.CreatedOn}}
Initially Scanned DateTime Shows when this object was initially found in a scan. {{ServiceNowAITrigger.CreatedTime}}
Display Name String {{ServiceNowAITrigger.DisplayName}}
ID String Unique identifier of the trigger. {{ServiceNowAITrigger.Id}}
Instance ServiceNow Instance ServiceNow instance this trigger belongs to. {{ServiceNowAITrigger.Instance}}
Instance URL String Internal. {{ServiceNowAITrigger.InstanceUrl}}
Active Boolean Whether the trigger is active. {{ServiceNowAITrigger.IsActive}}
Last scan update DateTime Shows when this object was last updated in a scan. If an object is found during a scan but no property has been changed this date will not change. {{ServiceNowAITrigger.LastModifiedTime}}
Risk Score Int32 Stores risk score {{ServiceNowAITrigger.RiskScore}}
Risk Score Update DateTime Stores risk score update {{ServiceNowAITrigger.RiskScoreLastUpdate}}
Risk Score Value String Stores risk score value like Low_Low {{ServiceNowAITrigger.RiskScoreValue}}
Trigger Type String Type of the trigger. {{ServiceNowAITrigger.TriggerType}}
Use Case ServiceNow AI Use Case The use case this trigger is configured for. {{ServiceNowAITrigger.UseCase}}

Relations

Relation Service Description
ServiceNow AI Use Case ServiceNow AI agent use cases defining business problems or automation opportunities
ServiceNow Instance ServiceNow ServiceNow instances that are configured to be scanned

Segments

Segment Description
Active ServiceNow AI Triggers Shows AI trigger configurations that are currently active

Actions

This object does currently not have any actions.

Policy Severity Description
Inactive triggers on ServiceNow AI use cases Low Detects triggers that are inactive

Last updated: 7/19/2026