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SharePoint: forbidden, access denied to resource

Last updated Scanning SharePoint

AI summary

During a SharePoint scan, if tenant policies block Rencore Governance from retrieving a site's icon, you will see a forbidden access error. Check the site for special policies and security measures to resolve it.

A SharePoint scan reports that access to a site’s icon was denied. Policies or configuration on the tenant stop Rencore Governance from reading the SharePoint site icon.

What you see

The error:

Forbidden: Access Denied to Resource. {some_sharepoint_site_display_icon_url} Unauthorized, GET after {number} retries

Why it happens

Restricting policies or configuration on the tenant stop Rencore Governance from retrieving the SharePoint site icon.

How to fix it

  1. Check this SharePoint site for special policies and security measures.

Frequently asked questions

What does the error "Forbidden: Access Denied to Resource" mean in a SharePoint scan?

The SharePoint scan reports that access to a site's icon was denied. Policies or configuration on the tenant stop Rencore Governance from reading the SharePoint site icon.

Why can Rencore Governance not retrieve the SharePoint site icon during a scan?

Restricting policies or configuration on the tenant stop Rencore Governance from retrieving the SharePoint site icon. The error shows as Unauthorized, GET after a number of retries.

How do I fix the SharePoint site icon access denied error?

Check the affected SharePoint site for special policies and security measures. These restrictions on the tenant are what block Rencore Governance from reading the site icon.