Scan errors
AI summary
When you encounter a scan error in your scan job history, find its message, cause, and fix in the reference pages below. Most errors come from missing permissions or Microsoft API limits.
A scan errorScan errorA scan error means Rencore Governance could not read part of your tenant during a scan job.Read more means Rencore Governance could not read part of your tenant during a scan jobScanA scan is how Rencore Governance reads metadata from a connected tenant into the inventory.Read more, so some objects may be missing or out of date. Each page below quotes the exact message, explains the cause and gives the fix; most come from missing permissions or a known Microsoft API limit. You find scan errors in the scan job history of the EnvironmentEnvironmentAn Environment is the connected Microsoft 365 tenant inside a Workspace.Read more.
Start with
- SharePoint: too many subsites Why a site collection with too many subsites cannot be scanned.
- SharePoint: forbidden, access denied to resource Fix a SharePoint scan error about a site icon that tenant policies block.
- Power Platform: the user cannot be created in Microsoft Dataverse Fix a Power Platform scan that fails because the scanning account is not in the right security group.
All guides in scan errors
Power Platform 3 guides
Scans that fail on DataverseDataverseDataverse is the Microsoft data platform behind Power Platform apps and environments.Read more users and permissions.
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Power Platform: the user cannot be created in Microsoft Dataverse
Fix a Power Platform scan that fails because the scanning account is not in the right security group.
2 steps
Power Apps
Power Automate -
Power Platform: user does not have sufficient permissions in Microsoft Dataverse for flow
Fix a Power Automate scan that fails for lack of Dataverse permissions on a flow.
3 steps
Power Automate -
Power Platform: failed to create a Microsoft Dataverse system row representing user
Fix a Power Platform scan that cannot add the scanning user to Dataverse.
3 steps
Power AppsPower Automate
SharePoint 2 guides
Blocked site resources and site collectionsSite collectionA site collection is the top-level SharePoint container that holds a root site, its subsites, lists, libraries and files.Read more with too many subsites.
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SharePoint: forbidden, access denied to resource
Fix a SharePoint scan error about a site icon that tenant policies block.
SharePoint -
Why a site collection with too many subsites cannot be scanned.
2 steps
SharePoint
Teams 1 guide
ChannelChannelA channel is a section inside a Microsoft Teams team where members hold conversations and share files on one topic.Read more tabs without a display name.
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A Microsoft Graph bug stops the scan of Teams channel tabs when a tab has no name.
2 steps
Teams
Frequently asked questions
What does a scan error in Rencore Governance mean?
A scan error means Rencore Governance could not read part of your tenant during a scan job. Because of this, some objects may be missing or out of date.
Where can I find scan errors for my Environment?
You find scan errors in the scan job history of the Environment.
What usually causes scan errors?
Most scan errors come from missing permissions or a known Microsoft API limit. Each scan error guide quotes the exact message, explains the cause and gives the fix.
Why can a SharePoint site collection with too many subsites not be scanned?
Why can a SharePoint site collection with too many subsites not be scanned?A site collection with too many subsites cannot be scanned because of a limit that the SharePoint scan runs into. The guide SharePoint: too many subsites explains the cause and the steps to fix it.
Why does a Teams scan fail on channel tabs?
Why does a Teams scan fail on channel tabs?A Microsoft Graph bug stops the scan of Teams channel tabs when a tab has no display name. The guide Teams: channel tabs null describes the cause and gives two steps to fix it.