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Teams: channel tabs null

Last updated Scanning Teams

AI summary

When a Teams channel has a tab without a name, Rencore Governance cannot scan the channel. Remove that tab, and the next scan will pick up the channel.

A Teams scan cannot read the tabs of a channel when one of its tabs has no name. Rencore Governance cannot scan the tabs of that channel until you remove the tab.

What you see

The error:

Value cannot be null. (Parameter ‘stringToUnescape’)

Why it happens

A channel has a tab without a name, and Microsoft Graph returns the error above for it. Rencore Governance cannot scan the tabs of that channel.

How to fix it

  1. Remove the tab without a name from the channel.
  2. Wait for the next scan. It picks up the channel again.

Frequently asked questions

Why does my Teams scan fail with "Value cannot be null. (Parameter 'stringToUnescape')"?

A channel has a tab without a name, and Microsoft Graph returns this error for it. Rencore Governance cannot scan the tabs of that channel until the tab is removed.

How do I fix the Teams channel tabs scan error caused by a tab without a name?

Remove the tab without a name from the channel. Then wait for the next scan, which picks up the channel again.

Does a nameless tab in one Teams channel stop the scan of that channel's tabs?

Yes. Rencore Governance cannot scan the tabs of a channel while one of its tabs has no name. The scan reads them again after you remove that tab.