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Data

Last updated Security & Privacy

AI summary

Find out which customer data Rencore Governance stores, where, and for how long, plus which Rencore staff can access it.

How Rencore Governance handles customer data, personally identifiable information, and data retention. These pages answer the questions a data protection review asks: which data Rencore Governance stores, in which data center, for how long, and which Rencore staff can access it and why.

Start with

  1. Customer data Rencore Governance collects and processes customer data, which means any information and metadata of the customer contained in Microsoft 365 or other connectors the customer chooses to connect to Rencore Governance.
  2. Data residency Rencore Governance stores all data in the Microsoft data center chosen by the customer upon creation of the Rencore Governance workspace.
  3. Data retention For the majority of entities, Rencore Governance retains only the details of the most current scan.

All pages in data

What Rencore Governance stores 3 pages

Customer data, personal data and telemetry.

  • Customer data

    Rencore Governance collects and processes customer data, which means any information and metadata of the customer…

  • Personally identifiable information

    Which personal data Rencore Governance stores, such as usernames and email addresses.

  • Telemetry data

    To operate and improve the service, Rencore Governance collects telemetry data that authorized support personnel can…

Where and for how long 2 pages

The data center that holds your data and how long it is kept.

  • Data residency

    Rencore Governance stores all data in the Microsoft data center chosen by the customer upon creation of the Rencore…

  • Data retention

    For the majority of entities, Rencore Governance retains only the details of the most current scan.

Who sees it 2 pages

What Rencore staff can see, and how to show real user names in usage data.

Frequently asked questions

Where does Rencore Governance store my data?

In the Microsoft data center you selected when you created your Rencore Governance workspace.

How long does Rencore Governance retain my data?

For the majority of entities, Rencore Governance retains only the details of the most current scan.

What customer data does Rencore Governance collect?

Rencore Governance collects customer data, which is any information and metadata from Microsoft 365 or other connectors you connect to Rencore Governance.

Does Rencore Governance store personal data like user names?

Yes, Rencore Governance stores personal data such as user names and email addresses.

Which Rencore staff members can view my customer data?

Authorized Rencore staff can see customer data in the internal admin portal. Authorized support personnel can also access telemetry data to operate and improve the service.