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Telemetry data

Last updated Security & Privacy

AI summary

Rencore Governance collects telemetry about how you use the service to operate and improve it. This data includes the number of connectors, scanning jobs and errors, active users, and configurations, but does not include personally identifiable information or customer data from your Microsoft 365 tenant.

Telemetry tells us how the service runs, not what is in your tenant. To operate and improve the service, Rencore Governance collects telemetry data that authorized support personnel can access.

Telemetry data is derived from the customers’ usage of the service and currently includes:

  • Number of connectors connected to the tenant
  • Granted permissions to scan data of the connectors
  • Scanning jobs and errors
  • Duration of the scans per connector
  • Compute resources used by the scans per connector
  • Number of objects identified per entity within a connector
  • Number of active users with a Microsoft 365 license (the licensed user count)
  • Number of configurations used within the service, for example Dashboards, Segments, Policies, Automations
  • Generalized adoption metrics of the product, for example whether the customer has created custom policies or dashboards
Telemetry data does not include any personally identifiable information or customer data retrieved from the connected Microsoft 365 tenant.

Frequently asked questions

What telemetry data does Rencore Governance collect?

Rencore Governance collects the number of connectors, granted scan permissions, scanning jobs and errors, scan duration and compute resources per connector, and objects identified per entity. It also collects the licensed user count, the number of configurations such as Dashboards, Segments, Policies and Automations, and generalized adoption metrics.

Does Rencore Governance telemetry include customer data from my Microsoft 365 tenant?

No. Telemetry data does not include any personally identifiable information or customer data retrieved from the connected Microsoft 365 tenant. It describes how the service runs, not what is in your tenant.

Who can access the telemetry data collected by Rencore Governance?

Authorized support personnel can access the telemetry data. Rencore collects it to operate and improve the service.