Data residency

Last updated Oct 8, 2026 Security & Privacy

AI summary

Your Rencore Governance workspace data is stored in the Microsoft Azure region you choose during setup, with options including Germany West Central, Central US, Australia East, and Switzerland North. Some optional services are handled by sub-processors outside your chosen region.

Rencore Governance stores all data in the Microsoft data center chosen by the customer upon creation of the Rencore Governance workspace.

Currently, Rencore offers the following Microsoft Azure data center regions:

Active data centers

Germany West Central (Frankfurt, Germany)
Central US (Iowa, USA)
Australia East (New South Wales, Australia)
Switzerland North (Zurich, Switzerland)

If your organization operates mainly in the European Union, choose Germany West Central to keep your Workspace data in the EU.

Legacy data centers

Note: No new workspaces will be created on legacy data centers but existing workspaces will remain.

West Europe (Amsterdam, Netherlands)

All customer data always remains in the chosen data center.

Sub-processors

Some optional services connected to Rencore Governance, such as in-app feedback and the default email delivery, are run by sub-processors outside your chosen region. The Rencore Trust Center lists every sub-processor and where it processes data.

Many of these services can be turned off per Workspace. See Disable external services and Custom mail settings.

Frequently asked questions

Which Azure regions does Rencore Governance support for data storage?

Rencore Governance offers four active data center regions: Germany West Central (Frankfurt, Germany), Central US (Iowa, USA), Australia East (New South Wales, Australia), and Switzerland North (Zurich, Switzerland).

What data center region should I choose for an EU organization?

If your organization operates mainly in the European Union, choose Germany West Central to keep your Workspace data in the EU.

Does my data stay in my chosen data center if I use all services?

Yes, all customer data always remains in your chosen data center. However, some optional services like in-app feedback and default email delivery are run by sub-processors outside your region, though many can be disabled.

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