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Inactive Copilot users - 30 days

Last updated Policies Licences & Costs Copilot

AI summary

Users with Copilot licenses assigned but no activity for 30 or more days represent either adoption challenges or misallocated licenses. You can use this report to contact these users, understand barriers to their usage, provide additional training if needed, or reallocate their licenses to other users who will actively benefit from Copilot's capabilities.

Severity: Medium Costs Recommended Generally available

What it detects

Reports on users with unused Copilot licenses for 30+ days, enabling proactive engagement or license reallocation. This policy only works correctly with non-anonymized data.

Why it matters

Users who haven't accessed Copilot for 30 days indicate either adoption challenges or misallocated licenses that drain your licensing budget, so reach out to these users to understand barriers to usage, provide additional training if needed, or reallocate licenses to users who will actively benefit from Copilot's capabilities, while establishing regular usage monitoring to optimize license distribution.

The rule

Every User that has any License assignments where SKU Part number equals 'Microsoft_365_Copilot' and no Copilot user activities (Report) where Activity Date is less than 30 days ago

In Rencore Governance

The Inactive Copilot users - 30 days policy in Rencore Governance: the rule, its trend and the objects that match it
The policy page in a Rencore demo Environment, captured October 2026.

Details

Applies to User
Connector Copilot
Severity Medium
Category Costs
Recommended Yes
Recommended automation None
License type Standard

Other policies that check User objects:

Frequently asked questions

What does the inactive Copilot users - 30 days policy detect?

The Inactive Copilot users - 30 days policy reports on users with unused Copilot licenses for 30+ days, enabling proactive engagement or license reallocation. This policy only works correctly with non-anonymized data.

Which objects does the inactive Copilot users - 30 days policy check?

The Inactive Copilot users - 30 days policy checks User objects from the Copilot inventory and reports each one that matches its rule as a violation.

How severe is a violation of the inactive Copilot users - 30 days policy?

Violations of the Inactive Copilot users - 30 days policy have Medium severity. The policy is in the Costs category.

Which module includes the inactive Copilot users - 30 days policy?

The Inactive Copilot users - 30 days policy comes with the Copilot connector in the AI & Agents module of Rencore Governance, an add-on module on the Premium and Enterprise Plans.