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Over-licensed user accounts

Last updated Policies Licences & Costs Microsoft 365

AI summary

User accounts in Microsoft 365 with multiple licenses containing overlapping applications waste resources through redundant assignments. The policy detects users assigned more than one license where the display name contains E5, E3, or E1. Consolidate by assigning each user a single appropriate license and use Rencore Governance to prevent future over-licensing.

Severity: High Costs Generally available

What it detects

User accounts that have more than one License assigned with overlapping apps.

Why it matters

Users with multiple licenses containing overlapping applications waste resources through redundant assignments that provide no additional value. Consolidate overlapping licenses by identifying the most appropriate single license for each user's needs, remove redundant assignments to immediately reduce costs, and implement automated detection through Rencore Governance to prevent future over-licensing while ensuring users retain all necessary application access.

The rule

Every User that has more than 1 License assignments where Display Name contains 'E5' or Display Name contains 'E3' or Display Name contains 'E1'

In Rencore Governance

The Over-licensed user accounts policy in Rencore Governance: the rule, its trend and the objects that match it
The policy page in a Rencore demo Environment, captured October 2026.

Details

Applies to User
Connector Microsoft 365
Severity High
Category Costs
Recommended No
Recommended automation None
License type Standard

Other policies that check User objects:

Frequently asked questions

What does the over-licensed user accounts policy detect?

User accounts that have more than one License assigned with overlapping apps.

Which objects does the over-licensed user accounts policy check?

The Over-licensed user accounts policy checks User objects from the Microsoft 365 inventory and reports each one that matches its rule as a violation.

How severe is a violation of the over-licensed user accounts policy?

Violations of the Over-licensed user accounts policy have High severity. The policy is in the Costs category.

Which module includes the over-licensed user accounts policy?

The Over-licensed user accounts policy comes with the Microsoft 365 connector in the Digital Workplace module of Rencore Governance, which every Plan includes.