Agent conversation
AI summary
Agent conversations track user interactions with Copilot agents in Rencore Governance. The system collects 28 properties across eight categories such as identity, location, activity, and risk; you can customize scanning intervals and data removal policies. These properties include chat transcripts, session outcomes, risk scores, and relationships to agents, teams, and environments.
Conversations of users with agent
Part of the Copilot Studio inventory.
In Rencore Governance
Scan settings
| Default scanning interval | Allowed scanning intervals | Data removal during incremental scan |
|---|---|---|
| Default | Daily, Weekly, Bi-Weekly, Monthly, Never, Initial | No |
Properties
28 properties in 8 groups. Open a group to see its properties.
Name and identity 6
| Property | Type | Description | Automation placeholder |
|---|---|---|---|
| ChannelChannelA channel is a section inside a Microsoft Teams team where members hold conversations and share files on one topic.Read more | String | The channel in which the conversation happened. | {{AgentConversation. |
| Channel Name | String | The channel in which the conversation happened. | {{AgentConversation. |
| Display Name | String | {{AgentConversation. | |
| Session Id | String | The internal session id. | {{AgentConversation. |
| Team Channel Name | String | Id of the parent team channel. | {{AgentConversation. |
| Teams Chat Name | String | Name of the parent team chat. | {{AgentConversation. |
Organization and location 3
| Property | Type | Description | Automation placeholder |
|---|---|---|---|
| EnvironmentEnvironmentAn Environment is the connected Microsoft 365 tenant inside a Workspace.Read more | Environment | Parent Environment. | {{AgentConversation. |
| Environment Name | String | Parent Environment. | {{AgentConversation. |
| Team Name | String | Name of the parent team. | {{AgentConversation. |
Activity and usage 6
| Property | Type | Description | Automation placeholder |
|---|---|---|---|
| Chat Transcript | String | The transcript of the conversation. | {{AgentConversation. |
| Initial User Message | String | The initial user message. | {{AgentConversation. |
| Last scan update | DateTime | Shows when this object was last updated in a scan. If an object is found during a scan but no property has been changed this date will not change. | {{AgentConversation. |
| Session Outcome | String | The outcome of the session. | {{AgentConversation. |
| Session Outcome Reason | String | The outcome reason of the session. | {{AgentConversation. |
| Teams Chat | String | RelationRelationA relation links one inventory object to another, such as a Team to its owners, members and channels.Read more to the parent team chat. | {{AgentConversation. |
AI and agents 2
| Property | Type | Description | Automation placeholder |
|---|---|---|---|
| Agent | Copilot agent | Parent agent of the record. | {{AgentConversation. |
| Agent Name | String | Parent agent of the record. | {{AgentConversation. |
Dates and scanning 2
| Property | Type | Description | Automation placeholder |
|---|---|---|---|
| Initially Scanned | DateTime | Shows when this object was initially found in a scan. | {{AgentConversation. |
| Started On | DateTime | Date and time when the conversation was created. | {{AgentConversation. |
Security and compliance 3
| Property | Type | Description | Automation placeholder |
|---|---|---|---|
| Risk Score | Int32 | Stores risk score | {{AgentConversation. |
| Risk Score Update | DateTime | Stores risk score update | {{AgentConversation. |
| Risk Score Value | String | Stores risk score value like Low_Low | {{AgentConversation. |
Settings 2
| Property | Type | Description | Automation placeholder |
|---|---|---|---|
| Is Design Mode | Boolean | True if conversation happened during design phase. | {{AgentConversation. |
| Locale | String | Locale of the conversation. | {{AgentConversation. |
Other properties 4
| Property | Type | Description | Automation placeholder |
|---|---|---|---|
| Duration (min) | Int32 | Duration of the session in minutes. | {{AgentConversation. |
| Ended On | DateTime | Date and time when the conversation was finished. | {{AgentConversation. |
| Team | Team | Relation to the parent team. | {{AgentConversation. |
| Team Channel | Channel | Relation to the parent team channel. | {{AgentConversation. |
Relations
| Relation | Connector | Description |
|---|---|---|
| Environment | Copilot StudioCopilot StudioCopilot Studio is the Microsoft tool for building your own AI agents. Rencore Governance covers it with the Copilot Studio connector, part of the AI & Agents module.Read more | All CopilotMicrosoft 365 CopilotMicrosoft 365 Copilot is the AI assistant in the Microsoft 365 apps. Rencore Governance covers it with the Copilot connector, part of the AI & Agents module.Read more environments in your tenant |
| Knowledge | Copilot Studio | Knowledge used by the conversation |
| Copilot agent | Copilot Studio | Agents created inside Copilot Studio. |
| Channel | TeamsMicrosoft TeamsMicrosoft Teams is the Microsoft 365 app for chat, meetings and team collaboration.Read more | All Channels of the Team |
| Team | Teams | All teams in your tenant |
Segments
| Segment | Description |
|---|---|
| Conversations in Copilot Studio | Identifies Agent conversation that happened inside Copilot Studio |
| Conversations in M365 Copilot | Identifies Agent conversation that happened inside M365 Copilot |
| Conversations in Teams | Identifies Agent conversation that happened inside Teams |
Actions
This object does currently not have any actions.
Frequently asked questions
What is the agent conversation object in Rencore Governance?
Conversations of users with agent. Agent conversation is an object type in the Copilot Studio inventory of Rencore Governance.
Which properties does Rencore Governance collect for agent conversation?
Rencore Governance collects 28 properties for Agent conversation, such as Channel, Channel Name, Chat Transcript and 25 more.
How often is agent conversation scanned?
You can change the scan interval of Agent conversation objects under Configure objects (daily, weekly, bi-weekly, monthly, never or initial (collected once)). The interval is a target, not a guarantee: a scan can run later than planned.
Which module includes the Copilot Studio connector?
The Copilot Studio connector is part of the AI & Agents module of Rencore Governance, an add-on module on the Premium and Enterprise Plans. The connector is generally available.
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