Set up Environment notifications

Choose who Rencore Governance notifies for an Environment when consent is lost, an automation fails or hits its threshold, provisioning fails, or licensed users near the subscription limit.

Before you begin

• Your role needs the Notifications permission. The Admin and Owner roles have it. See Rencore roles.

Steps

1. Go to Settings > Environment Settings > Notifications.

   

2. For each section you need, click the toggle to change it from Off to On. Each section is Off by default.

3. Select who receives the notification. You can choose any combination of All Owners, All Admins and specified email addresses.

   Sending notifications to a specified email, such as a shared governance mailbox or a Teams channel email, lets a Workspace route alerts to the right team without granting every recipient an Owner or Admin role.

4. Click Save at the top of the screen.

What you see

The Notification Settings screen has five sections, one for each event Rencore Governance can alert you to:

• Consent Lost: the tenant has withdrawn or lost the consent Rencore Governance needs to run scans and other operations.
• Error in Automation: an automation has failed to run, including when it stops after reaching a configured threshold limit.
• Thresholds in Automation: an automation with a threshold set has exceeded it.
• Error in Provisioning: a Provisioning task has failed to complete.
• Subscription threshold: licensed Rencore Governance users exceed 95% of subscribed user accounts.

Notification types

Consent lost

This section covers consent loss on the tenant connection. For example, when an admin revokes the permissions granted to Rencore Governance, or a certificate or secret used for consent expires. While consent is lost, scans and other operations that rely on that connection cannot run.

Turn on this section so a Workspace Owner or Admin is notified as soon as consent is lost, rather than discovering it days later when data stops updating.

Error in automation

This section covers any automation that fails to run to completion. For example, when an automation action is incorrectly configured.

Thresholds in automation

This section applies to any automation with a configured threshold and sends a notification when the threshold limit is met.

For example, an automation configured with a 20% threshold stops processing once that limit is reached. With this notification turned on, an Admin is alerted immediately, rather than noticing the gap only during a later review.

Error in provisioning

This section covers any Provisioning task that fails to complete, for example provisioning a team, a SharePoint site, a Microsoft 365 group, a Planner plan or a Viva Engage community.

Subscription threshold

This section covers when licensed user consumption reaches 95% or more of the subscribed user limit. No further notifications are sent while usage remains at or above 95%. Notifications only start again after usage falls below the threshold.

The email includes the environment name and subscription usage in the format “Users X of Y” along with the percentage used.