Connector scope failing to sync

Last updated Oct 17, 2026 Preview Policies

AI summary

When a ChatGPT connector scope fails to sync, your project silently continues serving cached answers, leaving users unable to distinguish current responses from outdated ones. Identify these failures with this governance rule so you can either fix the connection or remove the scope.

Severity: Medium Operation Recommended Preview

What it detects

Detects external data sources attached to a project whose last sync failed.

Why it matters

A failed sync is silent: the project keeps answering, but from whatever it cached before the source broke. Users have no way to tell stale answers from current ones. Either fix the connection or remove the scope, because leaving it in place is worse than not having it.

The rule

Every ChatGPT Connector Scope where Last Sync Status equals 'failed'

In Rencore Governance

Details

Applies to	ChatGPT connector scope
Connector	ChatGPT Enterprise
Severity	Medium
Category	Operation
Recommended	Yes
Recommended automation	Delete ChatGPT Connector Scope (with approval)
License type	Standard

Frequently asked questions

What does the connector scope failing to sync policy detect?

The Connector scope failing to sync policy detects external data sources attached to a project whose last sync failed.

Which objects does the connector scope failing to sync policy check?

The Connector scope failing to sync policy checks ChatGPT connector scope objects from the ChatGPT Enterprise inventory and reports each one that matches its rule as a violation.

Which automation is recommended for the connector scope failing to sync policy?

Rencore Governance recommends the Delete ChatGPT Connector Scope (with approval) automation template for the Connector scope failing to sync policy.

How severe is a violation of the connector scope failing to sync policy?

Violations of the Connector scope failing to sync policy have Medium severity. The policy is in the Operation category.

Which module includes the connector scope failing to sync policy?

The Connector scope failing to sync policy comes with the ChatGPT Enterprise connector (in preview) in the AI & Agents module of Rencore Governance, an add-on module on the Premium and Enterprise Plans.

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