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ChatGPT user with no Entra ID identity

AI summary

ChatGPT users without matching Entra ID identities are invisible to Microsoft 365 controls like conditional access, lifecycle management, and offboarding. Identifying and connecting these accounts to real people or removing their access closes the security gap they create.

Severity: High Security Recommended Preview

What it detects

Detects ChatGPT users who do not match any Entra ID user by email.

Why it matters

An account with no directory identity is invisible to every Microsoft 365 control the company relies on: no conditional access, no lifecycle, no department, no offboarding. It is also the account nobody will think to disable. Match the address to a real person or remove the membership. This needs the Microsoft 365 Users inventory scanned in the same environment: without it every ChatGPT user matches.

The rule

Every ChatGPT User where M365 user is empty

In Rencore Governance

The ChatGPT user with no Entra ID identity policy in Rencore Governance: the rule, its trend and the objects that match it
The policy page in a Rencore demo Environment, captured October 2026.

Details

Applies to ChatGPT user
Connector ChatGPT Enterprise
Severity High
Category Security
Recommended Yes
Recommended automation Remove ChatGPT Workspace User (with approval)
License type Standard

Other policies that check ChatGPT user objects:

Frequently asked questions

What does the ChatGPT user with no Entra ID identity policy detect?

The ChatGPT user with no Entra ID identity policy detects ChatGPT users who do not match any Entra ID user by email.

Which objects does the ChatGPT user with no Entra ID identity policy check?

The ChatGPT user with no Entra ID identity policy checks ChatGPT user objects from the ChatGPT Enterprise inventory and reports each one that matches its rule as a violation.

Which automation is recommended for the ChatGPT user with no Entra ID identity policy?

Rencore Governance recommends the Remove ChatGPT Workspace User (with approval) automation template for the ChatGPT user with no Entra ID identity policy.

How severe is a violation of the ChatGPT user with no Entra ID identity policy?

Violations of the ChatGPT user with no Entra ID identity policy have High severity. The policy is in the Security category.

Which module includes the ChatGPT user with no Entra ID identity policy?

The ChatGPT user with no Entra ID identity policy comes with the ChatGPT Enterprise connector (in preview) in the AI & Agents module of Rencore Governance, an add-on module on the Premium and Enterprise Plans.