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Manually managed ChatGPT user

AI summary

Rencore Governance detects ChatGPT users who are not provisioned through SCIM. These accounts will not be automatically revoked when users change roles or leave your organization, which is why moving them to SCIM provisioning is recommended.

Severity: Medium User Offboarding Recommended Preview

What it detects

Detects workspace users who are not provisioned through SCIM.

Why it matters

A manually created account is outside joiner-mover-leaver: when the person changes role or leaves, nothing revokes it automatically. These are also the accounts most likely to outlive the person. Moving them under SCIM is the fix; note that OpenAI then refuses API-driven removal, which is correct behaviour rather than a limitation.

The rule

Every ChatGPT User where SCIM Managed is false

In Rencore Governance

The Manually managed ChatGPT user policy in Rencore Governance: the rule, its trend and the objects that match it
The policy page in a Rencore demo Environment, captured October 2026.

Details

Applies to ChatGPT user
Connector ChatGPT Enterprise
Severity Medium
Category User Offboarding
Recommended Yes
Recommended automation None
License type Standard

Other policies that check ChatGPT user objects:

Frequently asked questions

What does the manually managed ChatGPT user policy detect?

The Manually managed ChatGPT user policy detects workspace users who are not provisioned through SCIM.

Which objects does the manually managed ChatGPT user policy check?

The Manually managed ChatGPT user policy checks ChatGPT user objects from the ChatGPT Enterprise inventory and reports each one that matches its rule as a violation.

How severe is a violation of the manually managed ChatGPT user policy?

Violations of the Manually managed ChatGPT user policy have Medium severity. The policy is in the User Offboarding category.

Which module includes the manually managed ChatGPT user policy?

The Manually managed ChatGPT user policy comes with the ChatGPT Enterprise connector (in preview) in the AI & Agents module of Rencore Governance, an add-on module on the Premium and Enterprise Plans.