General

Add-on modules and add-ons extend your Rencore Governance Plan. The optional ones are activated per Environment on request.

Where to find help with Rencore Governance, from a quick answer to a full support ticket.

Rencore Governance inventories your digital workplace, apps, automations and AI agents, shows what each one can reach, and applies the rules they follow.

Notices about new Rencore Governance features and changes to scanning behavior.

This guide sets up Rencore Governance from sign-in to your first scan: create a Workspace, connect your tenant and give consent.

Settings Consent Scanning Microsoft 365

How to create a Support Portal account and use it to raise and track support conversations.

How to ask Rencore support to let selected users see every support conversation raised by anyone in your company, not only their own.

The Rencore Support Portal provides customers with a central location to create, manage, and track support requests related to Rencore products and services.

Manage your Rencore Governance Azure Marketplace subscription and account settings.

Every interactive product guide for Rencore Governance in one place, filtered by service, use case, capability and solution.

How to change the Plan of your Rencore Governance Azure Marketplace subscription. Plans do not change on their own when your number of users changes.

Solutions to common Rencore Governance issues: sign-in consent prompts, automation template errors, and missing permissions.

In order to stay in control of Microsoft 365 with the Rencore Governance Azure Marketplace App, you will first need to sign in.

How to create a support conversation in the Rencore Support Portal, with the subject, service, customer impact and the details the support team needs.

How to sign up for a Rencore Support Portal account at support.rencore.com and activate it, so you can raise and track support requests.

How to export a Rencore Governance data grid, such as an inventory or a report, to Excel or PDF with the visible columns or all columns.

The support channels for Rencore Governance: the service status page, live chat, in-app feedback, email and the Support Portal, and when to use each.

A curated set of workspace basics guides spanning dashboards, checks, automation, and settings.

How to reset the password of your Rencore Support Portal account, or set one if you emailed support but never signed in.

How to search a data grid in Rencore Governance by display name, so it shows only the items that match. The search applies to that grid only.

Search finds inventories, segments, reports, policies, automations, reviews and provisioning templates in your current Environment by title or description.

Start a 14-day Rencore Lite trial: sign up on rencore.com, connect your own Microsoft 365 tenant, inventory it and see your first risks ranked by severity.

How to switch between the Environments and Virtual Environments of a Workspace with the Workspace and Environment selector in Rencore Governance.

How to switch to another Rencore Governance Workspace you belong to with the Workspace and Environment selector in the bottom left corner.

Common issues and errors when using Rencore Governance, and how to resolve them.

Demo mode hides banners such as connect your tenant and expiring subscription, so you can present Rencore Governance without distractions.

How to add information to a support ticket you already submitted, by replying from the Rencore Support Portal or from the ticket notification email.

How to open the audit log of a Rencore Governance Workspace to see who did what and when, such as adding a user or changing a dashboard.

Your Rencore Governance Workspace: trials, search, data grids, audit logs, demo mode, and switching between Environments and Workspaces.

A connector links Rencore Governance to one service, connectors are grouped in three modules, and Preview ones are not yet generally available.

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Rencore hosts Rencore Governance as SaaS in the Azure data center you choose, and you grant it permission to scan your tenant.

An overview of how Rencore Governance works, from connecting a tenant to acting on what it finds, with links to a concept page for each part.

A Rencore Governance Workspace holds one Environment, your connected tenant, which Virtual Environments can split into smaller parts.

Start from the outcome you want, such as fixing oversharing or retiring inactive workspaces, and follow the guides, policies and automations that get you there.

Rencore Governance can be used with multiple Microsoft 365 tenants. Each tenant is connected to its own dedicated workspace and requires its own subscription.

Yes, it is possible to set up more than one Workspace. This would be beneficial if you were a consultant and had access to multiple customer tenant(s).

Absolutely! If you prefer to pay via wire transfer, please contact our sales team directly.

Yes, Rencore Governance (SaaS) is available for monthly subscription through the Azure Marketplace for the Professional and Premium plans, supporting tenants…

Yes, on the Enterprise Plan. Rencore Governance can analyze multi-geo environments.

It is possible to see the number of users licensed to Rencore Governance directly in Rencore Governance. This article shows both methods.

If you do not cancel your subscription, the license will renew automatically. We recommend reviewing your subscription requirements with your Customer Success…

Yes. An environment in a trial can send 25 emails a day, and an environment with a subscription can send 10,000 emails a day.

Rencore Governance supports these connectors: Microsoft 365, Teams, SharePoint, OneDrive, Exchange, Viva Engage, Planner, Entra ID, Power Apps, Power Automate…

A user in the connected Microsoft 365 tenant counts for Rencore Governance licensing when the account is active, is not external, and has a license assigned…

A Workspace is a container to centrally manage all settings, connected apps, and users for its Environment. All data of a workspace is stored in the same data…

Each Workspace has exactly one Environment. It uses the Workspace settings, such as connected apps, users, storage accounts, and Azure datacenter.

An add-on module extends Rencore Governance with a group of connectors. Apps, Automation & BI and AI & Agents are the two add-on modules, optional on the…

A connector is the part of Rencore Governance that reads one service, such as Teams or SharePoint, into the inventory. Each connector has its own object types…

A datagrid is the table view Rencore Governance uses for lists of items, such as the objects of an inventory or the violations of a policy.

An Environment is the connected Microsoft 365 tenant inside a Workspace. A Workspace has exactly one Environment.

A licensed user is a user of the connected tenant that counts toward your Rencore Governance Subscription. A user counts when the account is enabled, not…

A Microsoft 365 tenant is the dedicated instance of Microsoft 365 that holds an organization's users, groups, data and settings. Rencore Governance connects to…

Microsoft Entra ID, formerly Azure Active Directory, is the Microsoft identity service behind every Microsoft 365 tenant. Rencore Governance registers its…

Entra ID

The Nav Panel is the navigation bar on the left of every page in a Rencore Governance Environment. It opens Home, Search, Inventory, Dashboards, Reports…

A Plan is the edition of Rencore Governance in your Subscription: Professional, Premium or Enterprise. It decides which modules, add-ons and features you can…

Power Platform is the Microsoft low-code platform where users build their own apps, flows, reports, agents and websites. It includes Power Apps, Power…

Power Apps Power Automate

A connector marked Preview is released for use but not yet generally available. These docs show a Preview badge next to its name.

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Rencore Governance is the Rencore platform that inventories your digital workplace, apps, automations and AI agents. Rencore runs it as a hosted service, which…

Rencore Lite is a 14-day, self-serve trial of a focused edition of Rencore Governance. You connect your own Microsoft 365 tenant, so the inventory and the…

Your Subscription is your purchase of Rencore Governance. It is connected to one Workspace and its Environment, and it sets your Plan and the number of users…

The Rencore Support Portal at support.rencore.com is where you raise a support ticket with Rencore and follow its progress. Its account is separate from your…

A template library is the catalog of prebuilt items you start from when you add something new in Rencore Governance. There is one for dashboards, dashboard…

A Workspace is the top-level container in Rencore Governance. It holds the settings, users, roles and connected apps for exactly one Environment, the connected…